Gaming is about enjoyment, not stress. Through responsible gaming at Pivip, know your limits, stay in control of your budget, and keep a healthy balance with the people you care about.
Responsible gaming means treating gaming as a form of entertainment — not a solution to life's problems. At Pivip, we believe every player should stay aware of their own situation and enjoy the experience within their means.
Online gaming and betting are becoming a popular form of entertainment in Bangladesh. When it's kept fun, it genuinely is enjoyable. But when it turns into a habit or dependency, it can take a real toll on your family, finances, and mental health.
Pivip provides a range of tools and support to help every user exercise their right to play responsibly. Our goal is to keep you in control and enjoying the experience at all times.
Remember: gaming should never be seen as a source of income. Chasing losses by placing more bets is a dangerous habit.
Sometimes it's hard to notice when gaming shifts from a habit to a problem. If you recognise any of the signs below, it may be time to seek help:
If you notice any of these signs, don't be embarrassed — reach out to Pivip's support team directly. We're here to help, not to judge.
Pivip believes every player deserves access to the right controls. That's why the following tools are always available on our platform:
| Tools | What You Can Do | Time to Take Effect |
|---|---|---|
| Deposit Limits | Set a daily, weekly, or monthly deposit limit | Instant |
| Bet Limits | Set a maximum bet amount within a specified time period | Instant |
| Loss Limits | Cap the maximum amount you can lose within a set time period | Instant |
| Session Limits | Set a maximum continuous play duration per session | Instant |
| Take a Break | Place your account on a break from 1 day to 6 weeks | Instant |
| Self-Exclusion | Account closure from 6 months to permanent | Within 24 hours |
| Reality Check | Regular notifications showing your time spent and money used | Instant |
To use these tools, go to your account settings or reach out to our support team. Lowering a limit takes effect immediately, but increasing one requires a 7-day waiting period — this is intentional and designed to protect you.
Self-exclusion is a feature that lets you voluntarily suspend your Pivip account for a set period or permanently. During this time, you will not be able to log in, make deposits, or place bets.
After logging in, click the profile icon in the top right corner and navigate to the "Responsible Gaming" section.
Select the "Self-Exclusion" option and choose your preferred duration — 6 months, 1 year, 2 years, or permanent.
Enter your password to confirm. Your account will be fully closed within 24 hours.
You can also email us directly at support@pivip.biz to request self-exclusion. We'll take action without asking any questions.
Your account cannot be reactivated before the self-exclusion period ends. This is a protective measure taken in your best interest.
Financial awareness is the cornerstone of responsible gaming. Before you play on Pivip, ask yourself these questions:
Experts recommend keeping your gaming budget to no more than 5% of your total monthly income. This simple rule helps protect you from financial stress.
Pivip is strictly for users aged 18 and above. We protect minors through the following measures:
If you suspect a minor in your household is using Pivip, please contact us immediately at support@pivip.biz.
If you answer "yes" to any of the questions below, please talk to us.
Our team is always ready to help with any responsible gaming concerns.
Every step we take is designed with your safety in mind
Set separate daily, weekly, and monthly limits for deposits, bets, and losses. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period — for your own protection.
Pause your account with one click — from 1 day up to permanently. No promotional emails will be sent during your self-exclusion period.
After you've been playing for a set amount of time, Pivip will automatically remind you how long you've been playing and how much you've spent.
Through strict age verification and KYC processes, Pivip ensures that no minors can access the platform.
Pivip's support team is trained and compassionate. If you're struggling, they can connect you with professional help.
Your full gaming history, spending details, and win/loss records are available in your account at any time — for complete transparency.
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Your safety is our priority at Pivip. Join today and take full advantage of all our responsible gaming features.