Pivip Terms & Conditions – A Guide to Transparent & Fair Use

Pivip (pivip.biz) is an international online gaming platform offering betting, lottery, and casino services to users in Bangladesh and other countries. These Terms and Conditions ("Terms") constitute a legally binding agreement between Pivip and each registered or unregistered user.

By using any of Pivip's services, you confirm that you fully agree to these Terms. If you do not agree with any part of them, please refrain from using our services.

• Pivip reserves the right to update these terms at any time without prior notice.
• Updated terms take effect as soon as they are published on the website.
• It is the user's responsibility to check this page regularly and stay up to date.
• Pivip staff will never ask for your password or OTP via phone or message.
• Pivip is not responsible for accounts operated through a third party.

To open an account on Pivip, you must register using accurate and truthful information. Providing false or incorrect details may result in permanent account termination and forfeiture of your balance.

Each person may only register one account. Holding multiple accounts is a violation of our rules and will result in all accounts being closed.

• You must provide your correct name, date of birth, and contact information during registration.
• Keeping your account password confidential is entirely your responsibility.
• Accounts may not be transferred or sold to another person.
• If you notice any suspicious activity on your account, contact support immediately.
• The email address and phone number provided at registration must be kept active.

All Pivip services are strictly for individuals aged 18 and above. Any account found to belong to a minor will be immediately suspended, and any deposited funds will not be refunded.

Pivip may request identity documents for age verification at any time. Refusing to provide documentation or submitting false documents will result in account closure.

• Providing a false date of birth during registration may be considered a legal offence.
• Pivip is committed to keeping minors away from gaming.
• Keep younger family members away from accessing your account.
• Parents may use parental control or blocking software to restrict their child's access.

All bets on Pivip are final once confirmed and cannot be changed. Please review all details carefully before confirming a bet. If a bet is not accepted due to a technical error, the funds will be refunded.

If a match or event is cancelled, the associated bet will be void and your funds will be refunded. However, if an event is cancelled after it has started due to weather or other reasons, Pivip's own policy will apply.

• Participation in match-fixing or fraudulent betting is strictly prohibited.
• Using software or bots to place bets will result in permanent account termination.
• Bets placed before an odds change will remain valid at the original odds.
• Placing bets on a single event from multiple accounts is strictly prohibited.
• If the connection is lost during live betting, the last confirmed bet will remain valid.
• Pivip reserves the right to limit or refuse any bet.

You can deposit on Pivip using mobile banking services including Mobile Pay, Nagad, and Rocket. Minimum deposit amounts and withdrawal limits are specified on the platform.

Withdrawal requests are usually processed within 5 to 30 minutes. However, requests under verification review or flagged as suspicious may take longer.

• Deposits must be made only from a payment method registered in the user's own name.
• Sending or receiving payments in a third party's name is prohibited.
• Once a bonus has been activated, the associated deposit cannot be withdrawn until the wagering requirements are met.
• Pivip does not charge any additional fees on deposits; however, charges from the payment provider may apply.
• If money laundering is suspected, the transaction will be frozen and the relevant authorities will be notified.
• Full account verification is required before any withdrawal can be processed.

Pivip regularly offers a range of bonuses and promotional offers. Each bonus has its own terms, which must be read carefully before claiming.

Bonuses typically require a wagering requirement to be met before withdrawal. Attempting to withdraw a bonus without meeting the requirements will result in the bonus and any associated winnings being forfeited.

• The welcome bonus is available to new members only and can be claimed once.
• Bonuses will be automatically cancelled upon expiry.
• Claiming bonuses through multiple accounts or via VPN is strictly prohibited.
• Pivip reserves the right to modify or cancel any bonus offer at any time.
• Bonus funds cannot be withdrawn directly — they can only be used for gaming.

To view all bonus information and offers, visit our Bonus Page Visit.

Pivip may suspend or close any account without prior notice for the reasons listed below. In such cases, the account balance may be returned or forfeited depending on the circumstances.

• Violation of the Terms & Conditions.
• Providing false or fraudulent information and documents.
• Engaging in fraudulent betting or system manipulation.
• Engaging in money laundering or any suspicious financial activity.
• Creating multiple accounts or being underage.
• Extended inactivity (more than 12 months).

You can close your account at any time. Simply email us at support@pivip.biz or reach out via live chat.

Pivip believes gaming should be a source of entertainment, not addiction. We support our users in building healthy gaming habits.

If you feel that gaming is negatively affecting your daily life, family, or finances, please contact us immediately.

• Deposit limit-setting options are available.
• A cool-off period option is available upon request.
• Self-exclusion requests can be submitted at any time.
• Chat with our support team via live chat.

To learn more about responsible gaming, visit our Responsible Play Read the page.

Pivip takes your personal data very seriously. We never sell your information to third parties. However, we may be required to share information with authorities when legally obligated to do so.

• All data is secured with SSL/TLS encryption.
• Payment information is stored in accordance with PCI DSS standards.
• Enable two-factor authentication (2FA) to keep your account secure.
• Full details on data collection and usage can be found in our Privacy Policy.

For more information, visit our Privacy Policy Read.

Pivip reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Members will be notified via email or an on-platform notification before any changes take effect.

Continuing to use the platform after updated Terms & Conditions have been published will be considered acceptance of the new terms.

• For any questions: support@pivip.biz
• Live Chat: 8:00 AM – 12:00 AM
• For general enquiries, visit our FAQ Page See.